Who Handles Fulfillment?
This website is an independent informational and promotional resource. It does not package, stock or ship iGenics products. Orders placed through an external manufacturer or retailer are fulfilled according to that seller’s shipping policy.
Shipping Rates and Delivery Estimates
Shipping costs, available destinations, carriers and delivery estimates are determined at checkout by the seller. Any delivery estimates shown by a third party are estimates and may be affected by weather, customs, carrier delays or other circumstances.
Order Tracking
For tracking details, use the tracking link or order information sent by the seller. If tracking is unavailable or an order appears delayed, contact the seller directly using the contact details on your confirmation.
Incorrect or Damaged Orders
Report missing, damaged or incorrect items to the seller promptly. The seller’s procedures and time limits will apply.
International Orders
International customers may be responsible for customs duties, import taxes or other fees. Confirm the applicable terms with the seller before completing an order.